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Privacy Policy

Last updated: March 15, 2025

1. Who We Are

Trustnex ("we", "us") operates the trustnex.io website and the Trustnex IoT data integrity platform. This policy explains how we collect, use, and protect your information.

2. What We Collect

When you fill out our contact form:

This information is sent to us via a secure notification system so we can respond to your inquiry.

When you visit our website:

We use Umami, a privacy-focused, open-source analytics platform hosted on our own infrastructure (analytics.trustnex.io). It does not use cookies, does not collect personal information, and does not track visitors across websites. All data is anonymized and aggregated. No individual visitor can be identified. Umami is fully GDPR compliant.

When you use our platform (for clients):

The Trustnex platform processes cryptographic hashes of IoT telemetry data (~200 bytes per record). We do not store your raw measurement data. Device public keys are stored for signature verification. All data processing is limited to what is necessary for the integrity verification service.

3. How We Use Your Data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Contact form submissions are delivered to us via encrypted channels. Platform data is stored in encrypted databases with access limited to authorized personnel. All connections use TLS encryption.

5. Your Rights

Under GDPR, you have the right to:

To exercise any of these rights, contact us at [email protected].

6. Data Retention

Contact form data is retained for as long as necessary to respond to your inquiry and for legitimate business purposes. You may request deletion at any time.

Platform verification records are retained for the duration of the service agreement, as they form part of the auditable integrity chain.

7. Cookies

This website does not use cookies. Our analytics is provided by Umami, a self-hosted open-source platform that does not use cookies, does not store personal data, and is fully GDPR compliant.

8. Third-Party Services

9. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy-related questions: [email protected]